Frequently Asked Questions
Everything you need to know about your silk sleep essentials.
What makes Slipsilk™ different from ordinary silk?
Slipsilk™ is specially-commissioned and made to our exacting standards, developed and refined over ten years to provide the ultimate combination of shine, thickness, softness, and durability. We use the highest grade (6A) long fiber mulberry silk, with a thickness of 22 momme.
How do I wash my Slip® silk pillowcase?
To maintain the quality of your silk, we recommend a pH-neutral liquid detergent and machine washing on a cold, delicate cycle or hand washing. Always air dry your silk products in the shade and avoid tumble drying.
Does using a silk pillowcase really help with anti-aging?
Yes, Slipsilk™ fibers are significantly less absorbent than other fibers such as cotton. This means they help keep your skin's moisture and expensive face creams where they belong, on your face, while reducing friction that causes sleep creases.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your silk essentials sooner.
What is your return policy?
We offer a 30-day return policy for unused, unopened products in their original packaging. Due to hygiene reasons, we cannot accept returns on items that have been used or washed.
Are Slip® products hypoallergenic?
Yes, silk is naturally hypoallergenic and resistant to dust mites, making it an ideal choice for those with sensitive skin or allergies.